American Hospitality Culture (Agents)

How do Americans understand hospitality? This course will share deep cultural beliefs and norms that every agent should understand.

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Course curriculum

1. A Powerful Metaphor
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2. Course Description
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1. What is a deposit in the USA?
2. 10 Tips for Students
3. Three Quick Questions
1. What is a US withdrawal?
2. 10 Big Blunders
3. Three Quick Questions
1. What is the best investment?
2. 10 Reasons to Host
3. Two Quick Questions
1. What are your takeaways?
2. Choose your takeaways!
3. Survey: Your Takeaways
4. Final Test

About this course

€99,00
15 lessons
0 hours of video content

What will you get?

Explore American hospitality cultural norms from an American perspective.

Explain polite behavior from an American perspective.
Explain rude behaviors from an American perspective.
Use the Emotional Bank Account to teach and train.
Get ideas for your pre-departure orientations.
Create activities based on the handouts.

Instructor(s)

Instructor Bio:

I teach people how to live, work and study abroad. At GAP Academy, I prepare students to create a great experience in the USA or Canada. See you in class!